Technological evolution has developed the potential to transform many aspects of our lives. Recent innovations allow computers to process data in ways we could never have imagined, even in the corporate world.
The idea of automation arose long before Artificial Intelligence (AI) and it was thanks to the industrial revolution that the modernization of processes reduced costs and times in the production of goods.
However, this idea has changed a lot. Automation is a term that is currently used to refer to processes or techniques that use technology to make a device operate automatically.
Today automation is everywhere, from bots that help with customer service to artificial intelligence that we have in the palm of our hands, which we can access thanks to mobile devices.
As time progresses, we are more dependent on technology, and its applications make it easier for us to create and implement business processes much faster than fifteen or twenty years ago. And everything seems to be at the click of a button.
If you are looking to make automation part of your business strategy, in this article we will tell you what Robotic Process Automation is and what it is for.
What is RPA or Robotic Process Automation?
Robotic process automation (RPA) is a software tool that allows the implementation of coded commands that emulate the actions of humans interacting with digital systems in order to reduce efforts and costs.
In addition to reducing effort and investments, you may be wondering what this automation-focused technology is for. We answer that question below.
What is RPA for?
Many companies have been able to continue their work and even increase their productivity despite the COVID-19 health crisis thanks to RPA technology. Which serves to automate processes that once required human attention and that can now be carried out by a robot. This allows employees to continue their work remotely and even increase their productivity.
Previously repetitive tasks often hampered employee productivity. Thanks to automation and RPA tools, it is possible to optimize time on tasks that truly require human attention, such as the strategic jobs that form the foundation of an organization.
Therefore, RPA is not only a technological tool that helps automate tasks and processes that used to be repetitive, but also allows companies to save time and money by freeing employees from mechanical tasks. Thanks to which the marketing, sales and support teams can focus on what matters most: creating value for customers and the company.
Automated robots mimic the actions of humans, such as logging into different applications, copying and pasting data, moving files from one folder to another, or filling in forms in a more convenient and reliable way.
Therefore, RPA serves SMEs and large companies to accelerate workflows and help employees to increase their productivity by independently executing some of the processes.
With these ideas in mind, let’s look at six functions that can be easily automated today.